Our Policies
At what point is my reservation guaranteed?
Your reservation request is not a guarantee as to availability. Our guest relations staff will review your request and contact you if for any reason the request cannot be accepted. Additionally, your reservation is not guaranteed until initial payment in accordance with our payment schedule has been received and the reservation has been confirmed by MakeMyVacation.com.
What are your check-in and check-out times?
Check-in time is at 3:00 PM (or later) on the day of arrival. Check-out time is no later than 10:00 AM on the day of departure.
What fees and taxes will be added to the rental cost?
Three amounts are added to the base rental rate for each reservation: a) 11.5% TAX, which is comprised of a 10% Transient Occupancy Tax (TOT) and a 1.5% Oceanside Tourism Marketing District Assessment Tax (OTMD); (b) Cleaning fee c) Non-refundable processing fee per rental for EVERY rental.
What is the payment schedule?
For reservations made more than 60 days in advance of check-in date, a $550.00 rental deposit (applied to total balance) is due at the time of reservation confirmation. Remaining balance (inclusive of cleaning fee) is due in full on or before 60 days prior to check-in date. Balance will be automatically charged to credit card on file 60 days prior to check-in.
For reservations made 60 days or less in advance of check-in date: Total charges (inclusive of cleaning fee, taxes and processing fee) are due in full at the time of reservation confirmation
What is the cancellation policy?
If cancellation or non-payment occurs more than 60 days prior to your check-in date, then the rental deposit of $550.00 will be refunded. This refund will be processed within 21 days of your cancellation. If cancellation or non-payment occurs within 60 days prior to your check-in date, the full rental amount (inclusive of cleaning fees and non-refundable damage protection fee) is FORFEITED unless the property is re-rented for equal rates for the secured dates.
Is smoking allowed?
North Coast Village is a non-smoking complex. Smoking is not allowed in the units, on the balconies, or anywhere on the grounds.
How many people can stay in a condo?
Oceanside regulations provide that the maximum occupancy for a studio or 1-bedroom condo is 4 people, maximum occupancy for a 2-bedroom is 6 people, and maximum occupancy for a 3-bedroom is 8 people. The age of the person is irrelevant; babies and toddlers do count, even though they take up much less space. The North Coast Village HOA levies a $500 fine (per person per night) for any violation of this rule.
Can I bring my pet?
Pets are NOT allowed in any of the MakeMyVacation.com properties.
Does the condo have air conditioning?
Air conditioning is NOT available in any of the North Coast Village properties except F313. Many rooms have ceiling fans and we also provide portable fans.
Should I purchase travel insurance?
We encourage you to purchase Trip/Travel Insurance from ANY reputable travel insurance company to cover your rental payment in the case of unexpected cancellation. Trip/Travel insurance typically also includes a wide range of other travel assistance services (such as travel delays, accidents, lost baggage, etc.). Please check with your insurance agent.
What do we do if we're bringing a second car?
Most of our properties come with one designated parking space in a gated garage. The following properties come with two parking spaces: B315, D303,and G125. If you need to park an additional vehicle, there are two options. The "A" building and "B" building garages have a few "24-hour" parking spaces that are first-come first-serve. However, if you park there you will need to display a rental parking sign from the HOA and you MUST move your vehicle every 24 hours or you will get a $50 fine. The other option is to park in the municipal lot across Pacific Street, which costs $7 per day.
What items are provided in the condo?
- Beach chairs
- Bed linens
- Bath and kitchen towels
- Beach towels
- Dishes, pots, pans and flatware
- Coffee maker and blender
- Cooking utensils
- Iron and ironing board
- Pack-n-Play available in most units
Are there any special rules I need to know about North Coast Village?
Yes. When parking in the underground garage at North Coast Village, all vehicles must pull straight in. No backing in is allowed. In addition, the maximum size of the vehicle allowed is: Height: 6 ½ Feet; Length: 21 Feet. Also, nothing is allowed to be hung over the balcony railings, such as beach towels. The North Coast Village HOA imposes a $50 fine for each occurrence of backing into a parking space or hanging items over the balconies.
What's up with the dredging?
Each year the Army Corps of Engineers engages in a sand-replenishing program (also known as dredging) where it removes about 180,000 cubic yards of sand from the mouth of the Oceanside Harbor, where winter ocean currents have deposited it, and replenishes the beach with it. This usually occurs in late spring to early summer and usually lasts no more than ten days to two weeks. MakeMyVacation.com has no control over when this occurs, how long it lasts, or where the equipment is located.
